[This article belongs to Volume - 54, Issue - 02]
Gongcheng Kexue Yu Jishu/Advanced Engineering Science
Journal ID : AES-19-11-2022-456

Title : EVALUATION OF USAGE AND USERS’ SATISFACTION WITH ELECTRONIC RESOURCES & SERVICES: A COMPARATIVE STUDY OF IMS, NOIDA & GNIT, GREATER NOIDA, MANAGEMENT INSTITUTIONS
Dr. Rajesh Kumar*, Dr. Salma Khan**, Dr. Shakuntala Singh***

Abstract :

: This paper focuses on the user satisfaction with electronic resources and services offered at the Institute of Management Studies (IMS), Noida and Greater Noida Institute of Technology (GNIT), Greater Noida's management institutional libraries. The main goal was to determine how satisfied people were with the utilization of electronic resources and services in both management institutions. Each Management Institution has a sample size of 100 users. Each of the Institutions received 62 responses from the sample size.