[This article belongs to Volume - 55, Issue - 02, 2023]
Gongcheng Kexue Yu Jishu/Advanced Engineering Science
Journal ID : AES-26-07-2023-03

Title : FINITE MX/EK/C QUEUE WITH TWO-CLASS ARRIVALS, STATE DEPENDENT SERVICE, MULTI-SERVERS AND CUSTOMERS IMPATIENCE
1 Mahendra Varma Polakonda, 2 V. N. Rama Devi and 3Rajyalakshmi Kottapalli

Abstract :

This article covers a batch arrival finite Markovian queueing system with multi-server support in phase-wise service and consumer impatience. We considered two types of customers with different arrival rates in terms of batches and state-dependent service. Poisson and Exponential distributions are assumed for arrival and departure times under FCFS mode. We model the system as a Markovian process and generated transition probabilities for different number of customers based on Runge-Kutta of order four. We also determined system’s performance indices. We have demonstrated the sensitivity analysis results and examined the effect of various input parameters on the system's constants.